BSB30120 Certificate III in Business

CRICOS Code: 111066C

Duration: 26 Weeks 

Delivery Locations: 

Parramatta Campus – Level-2, 25 George Street, Parramatta NSW 2150

Brisbane Campus - Level 2, 132 Albert Street, Brisbane QLD 4000

Gold Coast Campus - Suite 102A, 9 Bay Street, Southport QLD 4215

Cairns Campus - Level 1 & 2, Palm Court, 34 Lake Street, Cairns QLD 4870

Course Description

This qualification reflects the varied roles of individuals across different industry sectors who apply a broad range of competencies using some discretion, judgment and relevant theoretical knowledge. They may provide technical advice and support to a team.

Recommend Pathways 

Pathways into the qualification

Individuals may enter this qualification with limited or no vocational experience and without a lower-level qualification.

Pathways from the qualification

After achieving this qualification, individuals could progress to Certificate IV qualification within the Business training package.

Employment Pathways from the qualification

Possible job title includes.

  • general clerk
  • word processing operator.
  • customer service officer

Entry Requirements

  • Minimum 18 years of age at the time of commencement
  • Successful completion of Australian Equivalent Year 12 qualification or higher
  • Minimum IELTS score of 5.5 or PTE score of 42 or its equivalent
  • Must complete institute course specific LLN test and achieve minimum score for each ACSF criteria.

In addition,

  • Should have basic computer skills.

Target Group

International students over the age of 18 and above, including mature aged clients who wish to enter into the job force at the entry level.


Training is based on face-to-face classroom delivery including interactive classroom teaching, and tutorials. Classes will be scheduled for minimum of 20 contact hours per week.


Assessment will usually commence in the session following delivery. Students will be required to perform in a range of assessment tasks including and not limited to; Written Questions, Project, Case Studies, Assignment, Demonstration / Observation and Role plays.

Course Credit

Course Credit is the value assigned for the recognition of equivalence in content and learning outcomes between different types of learning and/or qualifications. Course Credit reduces the amount of learning required to achieve a qualification and may be through Credit Transfer (CT) and/or Recognition of Prior Learning (RPL).

Students may apply for RPL or Credit transfers for any unit in which they can successfully demonstrate competency.

Course Structure


Core Units

  • BSBPEF201 - Support personal wellbeing in the workplace


  • BSBTWK301- Use inclusive work practices


  • BSBCRT311- Apply critical thinking skills in a team environment


  • BSBWHS311- Assist with maintaining workplace safety


  • BSBXCM301- Engage in workplace communication


  • BSBSUS211- Participate in sustainable work practices

Elective Units

  •  BSBTEC404 - Use digital technologies to collaborate in a work environment


  • BSBCRT412 - Articulate, present and debate ideas


  • BSBPMG430- Undertake project work


  • BSBWRT311- Write simple documents


  • BSBPEF301- Organize personal work priorities


  • BSBOPS304- Deliver and monitor a service to customers


  • BSBOPS305- Process customer complaints


Please refer to the Course Fee table 


Next Step

Students may further continue their study in BSB40215 - Certificate IV in Business offered by Australis Institute.

For intake dates please contact us for more info