BSB40120 Certificate IV in Business

CRICOS Code: 111067B

Duration: 26 Weeks

Delivery Locations:


Parramatta Campus – Level-2, 25 George Street, Parramatta NSW 2150

Brisbane Campus - Level 2, 132 Albert Street, Brisbane QLD 4000

Gold Coast Campus - Suite 102A, 9 Bay Street, Southport QLD 4215

Cairns Campus - Level 1 & 2, Palm Court, 34 Lake Street, Cairns QLD 4870


Course Description

This qualification is suited to those working as administrators and project officers. In this role, individuals use well-developed skills and a broad knowledge base to apply solutions to a defined range of unpredictable problems and analyse information from a variety of sources. They may provide leadership and guidance to others with some limited responsibility for the output of others.

Entry Requirements

Minimum 18 years of age at the time of commencement

Successful completion of certificate III qualification or higher

Minimum IELTS score of 5.5 or PTE score of 42 or its equivalent

In addition,

Should have basic computer and MS Office skills (Word, Excel and Power Point) 


Students without the minimum qualification must complete institute course specific LLN test and achieve minimum score for each ACSF criteria.

Target Group

Target group for this program will be international students who are 18 years and above, including mature aged clients who want to enter the industry in a business role, or provide administration of clerical support to business managers and owners.

Recommended Pathways:

Pathways into the qualification:

Individuals may enter this qualification upon completing Certificate III in Business qualification

Pathways from the qualification:

After achieving this qualification, individuals could progress to Diploma of Business or other diploma qualification within the Business training package.

Employment Pathways from the qualification:

Possible job title includes.

Office Administration assistance

Student Services Officer

Customer Service Advisor


Training is based on face-to-face classroom delivery including interactive classroom teaching, and tutorials. Classes will be scheduled for minimum of 20 contact hours per week.


Assessment will usually commence in the session following delivery. Students will be required to perform in a range of assessment tasks including and not limited to; Written Questions, Project, Case Studies, Assignment, Demonstration / Observation and Role plays.

Course Credit

Course Credit is the value assigned for the recognition of equivalence in content and learning outcomes between different types of learning and/or qualifications. Course Credit reduces the amount of learning required to achieve a qualification and may be through Credit Transfer (CT) and/or Recognition of Prior Learning (RPL).

Students may apply for RPL or Credit transfers for any unit in which they can successfully demonstrate competency.

Course Structure

Core Units

BSBXCM401 -   Apply communication strategies in the workplace

BSBCRT411 - Apply critical thinking to work practices

BSBTEC404 - Use digital technologies to collaborate in a work environment

BSBTWK401 - Build and maintain business relationships

BSBWHS411 - Implement and monitor WHS policies, procedures and programs

BSBWRT411 - Write complex documents

Elective Units

BSBPEF402 - Lead & facilitate a team

BSBPEF502 - Develop and use emotional intelligence

BSBCMM411 - Make presentations

BSBLDR411 - Demonstrate leadership in the workplace

BSBPEF501 - Manage personal and professional development

BSBPEF402 - Develop personal work priority




Please refer to the Course Fee table


Next Step

Students may further continue their study in BSB50215 – Diploma of Business offered by Australis Institute.

Diploma of Business

Advanced Diploma of Business